Have you read first sentence of the complain where I said I havent had bad experience with you people up until now, and its just getting worse and worse. Members of our casino review team contacted the casino’s representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at ViperSpin Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say ViperSpin Casino has a good customer support based on the responses we have received during our testing. Members of our casino review team collect information about customer support and available languages when reviewing online casinos.

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There is a wealth of information – from a snapshot of the welcome bonus to a listing of the games and a brief write-up about the casino – available on the home page. Multiple menus on each page guarantee seamless navigation across the website. We only award this rating to casinos that are superbly well-rounded and excel in all categories. When you sign up with Golden Crown-awarded casino, you can rest assured you are playing with only the best. Id also like to inform you that the amount has been paid in sence, and it was a just simple misunderstanding. Please can you remove my complaint or mark the issue as Resolved.

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Login or Sign up to be able to manage and edit your reviews later on. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Sign up at Viperspin Casino today and play the best crypto slots.

• Please do send all logs and any other evidence pertaining to the duplicate account/betting patterns to my e-mail, for us to review.
• Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are.
• We have been incredibly generous in what we’ve given you, one that I can assure you majority of online casinos would not do.
• However you emailed us then asked for your account to be banned 🙂 we did email back when our team was at the office requesting for you to send those fees though but instead you made this comment / review.
• There are more than a dozen cryptocurrencies available here, including Bitcoin, BNB, Dogecoin, Shiba Inu, Ethereum, and Litecoin.
• If there is no response upon the expiry of the timer, the complaint will be closed as ‘unresolved’ as previously mentioned.
• If you are an affiliate in the gambling industry you should join the programme today.

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Temple Tumble 2 Dreamdrop, Jackpot Raiders, and Age of Gods are some of the popular jackpot games available. Most casinos today keep mobile device users firmly in mind when designing their services. Viper Win Casino, too, is developed first and foremost for mobile use. No apps are needed as everything already functions well on your browser.

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Based on all the evidence that has been provided by both parties, the decision has been made to discontinue our investigation of this complaint. After reviewing all the information provided, I would like to summarize this case. Trent, the bet logs are literally on the gaming provider…

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There is currently only $80,000 AUD left in the account, with every bet log that you finished up with on the day submitted to guru with the gaming providers official time stamps. The provider themself as Adam will know can be contacted directly and verified. Hi again Trent, as mentioned all evidence has been submitted to Guru as they’ve requested, please allow them the time to go through the documents if they feel the need to share those with you then that is no trouble whatsoever. You are welcome to legal action; please note we are hosted and operate from Curacao and have many different laws then you do in AU. Your legal team is welcome to contact with anything they need clarified. The casino provided evidence suggesting you have registered more than one account.

• The player from Australia shares their financial activity at ViperSpin casino, revealing a total deposit of $56,734 and $18,650 withdrawn, resulting in a loss of $38,084.
• Not because we think it’s the right way to do it, but because it’s the industry standard, and we cannot penalize all casinos that don’t enforce the ‘one account per player’ rule the way we consider best.
• The entire collection of promotions and bonuses is available for you to use.
• If the casino fails to respond in the set time frame, the complaint will become ‘unresolved’ which may negatively affect its rating.
• We’ve been liaising with Nick by email for quite some time now.
• We firmly believe that these checks work better if they are implemented at the point of registering an account, but this is not the current standard throughout the industry.
• The complaint was rejected as the player stopped responding.

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To claim the bonus you need to contact the live chat or contact them via their support email. Players can find a massive selection of slots, table games, live casino games, and sports betting action. Big Time Gaming, NetEnt, Play’n GO, and all of the biggest provider names in the business are present at ViperWin.

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We have now received further evidence from the casino and this will be reviewed. I have since requested further evidence of the player’s transactions from the casino, upon receipt of which we will re-evaluate this case. Therefore, the issue at hand is the use of multiple accounts. As previously mentioned, your lawyer / legal team are welcome to contact us directly and we will allow Guru now the time to go through all provided documents otherwise it will continue back and forth.

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I follow a respectable streamer by the name of Aussieslots whom I trust! If my winnings amounted smaller than my deposit would Viperspin still refund me all my deposits or will they pay the winnings instead? So I guess you cannot blame me trying to get the my moneys worth to for the winning that were taken away from me correct? As I explained I had advised them that I was unable to access my original account and to delete as I have created a new one. Their online chat did not tell what I did was a breach of T&c’s….. To be honesty I never win on the pokies let’s face it who really does.

Player claims casino ignored his responsible gambling request.

But quite frankly now I’ve had enough, after this balance has been paid out you will be permanently banned from Viper Spin. The casino boasts a fantastic library with a wide selection of games. These slot machines include recently launched ones like Triple Royal Gold, Boat Bonanza, Spinions Game Day, Burning Sun, Undead Fortune, Little Bighorn, Champion of the Underworld, Max Megaways, and many others. Discuss anything related to ViperSpin Casino with other players, share your opinion, or get answers to your questions. The player from Sweden noticed that the license seal has been expired. The complaint was rejected because the player didn’t respond to our messages and questions.

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This provider is now a regular at all major white label gaming platforms and multivendor casinos. The slots have superb graphics and are loaded with features that help you score wins easily. Many of its games, for instance, use the Bonus Buy feature to ensure that you are able to trigger the bonus when you play, by paying for it.

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All you are doing is trying to convince people that you are doing the right thing when actually you are keeping the truth to yourselves because you don’t want to pay me. The last time I used this account you will see there was a lot more then 80k in there. My account was approved successfully and happy to prove my identity again to eliminate that excuse. Also Adam, since when does a casino ever decide not to pay someone because they are that concerned about there well-being. I have reviewed your case and will contact the casino to see if I can help. If there’s any relevant communication, please forward it to

Please allow me to ask you a few questions, so I can understand the whole situation completely. I have referred buy a friend he mentioned that yous assist with casino disputes. Due to the aforementioned reasons, this complaint will now be rejected. Just to keep you updated, this case is once more being discussed internally today regarding the latest evidence and I will post our response immediately thereafter. We are currently awaiting additional information from the player and will update here accordingly.

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They express skepticism about the Return to Player (RTP) and feel that something is amiss. After a closer examination, we ended up rejecting this complaint as unjustified. The player from New Zealand reported a gambling problem to ViperSpin but has claimed their request for help was ignored.

I have had an account with Viperspin for a bit over a year I am sure, not sure exactly month and date but i know i made the account around november last year. And ever since the start of gambling i have had my account verified since i had knowladge about online gambling and is something i took interest in. So i know if i win and i havent been verified its gonna cause extra headache for me to get the money so i have been verified before even making first deposite. Let’s read what other players wrote about ViperSpin Casino. If you are also ready to share your own experience, please do not hesitate to let us know about this online casino’s positive and negative qualities. The desktop versions of all of the games at Viperspin Casino are compatible with iOS and Android, and you may play them on your mobile device by visiting the casino’s website using a mobile browser.

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It is true i was miss lead when i first checked the casino at the withdrawal section it said $15,500 withdraw limit but if you go through the fine print then it states $3200 withdraw limits. And after reading all the fine print i am questioning the legitimacy of the casino itself it states it is Australian and VPN friendly then goes to say Australia is a restricted country. I then saw that they kept my address the same but changed my viperspin my country of origin to Malta seems sus. If this user is happy to attach his email, we can forward literally every bet they’ve placed to show RTP. We’d also really like to see how you were ‘treated like shit’ our support are nothing but some of the friendliest people on the internet so a chat log would be great to resolve. The team will assign the complaint to the casino once the review is done and the casino’s review card created.

• In many instances, the limits are high enough to not impact the majority of players.
• No apps are needed as everything already functions well on your browser.
• Initially, you stated that you did not open a second account, but as well as confirming that the Gmail address used to open this account was yours, you also later stated that you may have opened a second account accidentally.
• After asking for some sort of deposit bonus to retain me as a player I was stuffed around sayin that someone would contact me about it.
• A huge number of people gamble on their phones and tablets nowadays.
• In addition to this, there are also several cryptocurrencies that you can choose to fund your account.

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For the best experience we recommend using one of the newer device models. If the player had accumulated their winnings from the use of a bonus that had been claimed unfairly, we would agree with the player being penalized. Please do send all logs and any other evidence pertaining to the duplicate account/betting patterns to my e-mail, for us to review. ATFs include eCOGRA, Gaming Laboratories International, iTech Labs, Technical Services Bureau.

After a thorough review of ViperSpin Casino and considering its size, complaints, licenses, customer support, terms and conditions, limits, and other factors, I decided to give it a very good reputation rating. This means that it is a great casino that will be suitable for most players. Everything I found out is written in more detail in this review. Keep reading to find out more about this casino and whether it’s safe and suitable for you.

• The reason was simple – mobile devices weren’t all that popular then, unlike today, and didn’t have the technological advancements to host and offer casino games.
• ViperWin Casino support can be contacted around the clock via both email and live chat.
• This is a simple case of casino not wanting to pay a winning punter.
• The casino may be justified in confiscating any winnings from such bonuses.
• There was a temporary problem while delivering your message to  Gmail will retry for 46 more hours.
• On this page, the black background complements the blue and red buttons and tabs beautifully, and also shows off the colourful game icons.

In his communication with the casino, he claimed they denied his earlier communication and shifted the blame. We rejected the complaint because the player didn’t respond to our messages and questions. Once you’ve entered the amount, submit your withdrawal request. The casino will process it and send the money using the method you selected.

Yes, ViperWin casino has a good collection of live casino games from Evolution Gaming, Ezugi, Lucky Streak and a number of other vendors. The games available include variants of blackjack, roulette, baccarat, poker and game shows. Deposits reach your ViperWin account instantly and they are all free. The maximum single deposit that the casino allows depends on the payment method you use.

So I am having hard time understanding why have the settings changed over last 7 days ? But I am glad this has reached the highest people and I will get it sorted and paid out, its just that my kid will have to wait fir extra 3 days to see me instead. The player from Australia had attempted a withdrawal of $20,000 from ViperSpin Casino, but was denied due to a duplicate account he had made when he was unable to access his original account. Although ViperSpin had agreed to refund the deposits made on the second account as a courtesy, they had refused to process the withdrawal. They had offered the player the option of reopening his new account and removing the original one, but the player remained dissatisfied.

If you’re withdrawing bonus winnings, make sure you’ve met all the required conditions. Find the cashier area on the website, where you handle both deposits and withdrawals. Help is available 24×7 at ViperWin casino through multiple channels. Go through the FAQs that the casino has compiled for answers to any questions you may have about playing here. These include network progressive jackpots from Playtech, BetSoft Gaming and a couple of other vendors, along with local progressive jackpots and fixed jackpot games from Red Tiger Gaming, Yggdrasil Gaming and others.

There are more than 9,900 games in all here, including slots, table games, casual games, video poker games, live casino games and jackpots. Apologies, Marcusmarkie, but it appears this marks the conclusion of the complaint. Your acceptance of a deposit refund and continued play indicates satisfaction with the resolution. If you possess communication suggesting the casino recommended a new account, the situation might differ. However, it seems a second account was created without casino approval, unintentionally, perhaps.

Additionally, which it is quite sad we use our main email to assist players with anything that is sophisticated. So why do you keep going on and on about the post code when I never did anything different than every other time that I wanted to take money out. As mentioned you are permanently banned after this balance. I really don’t have the energy to deal with your nonsense 50x times weekly asking for bonuses because you’re some large streamer, and all the other nonsense you message. ViperSpin Casino is a medium-sized online casino, according to my research and estimates of its revenues. The size and revenues of an online casino are important, because small gambling websites can theoretically struggle to pay out big wins to especially lucky players.

• I have never spent hours on this account at any time as it not even possible let alone am I able to do so, I would also like to see the logs from the casino as I believe this is a complete lie.
• The fact that you are saying I have a duplicate account is a joke, I have only opened 1 account with you.
• If you are also ready to share your own experience, please do not hesitate to let us know about this online casino’s positive and negative qualities.
• So I guess you cannot blame me trying to get the my moneys worth to for the winning that were taken away from me correct?
• ViperWin is a fine online casino brand that does just about everything you would want.
• Enter your email address to receive the latest on our tracking tool, casino promotions and more.
• Setting deposit limits or any other limits is not possible.

Enter your email address to receive the latest on our tracking tool, casino promotions and more. This Swedish supplier has released countless popular titles, none more so than its flagship game Book of Dead – one of the most popular games ever released. These are the most popular slots based on total community spins. This review will look into data gathered on Slot Tracker to measure Viper Spin casino’s performance. Thank you, in regards to Nick and Matthew we have come to an arrangement as originally stated for the return of his initial deposits.

We found the level of support to fluctuate with agents sometimes going silent for periods of time. ViperWin Casino has gotten its name from its logo that has a viper on it. The site is easy to use with plenty of filters and links that will take you where you want.

If you’re after big win payouts, search out games that have a high best win. This casino carries a reputable licence from the Malta Gaming Authority (MGA). MGA’s mission is to competently regulate all the gaming aspects under its authority to ensure a transparent and fair environment for players. The authority also strives to prevent crime, money laundering, and corruption – while protecting vulnerable players and minors. This is a data-driven casino review that utilises the benefits of the Slot Tracker tool to assess the performance of Viper Spin casino. This Viper Spin casino review will take a high-level approach, but there is much more to discover!